Refund policy

Return Policy
At LINVÈ , we strive to offer you the best online shopping experience. If you're not completely satisfied with your purchase, we’re here to help with easy returns and exchanges.
Eligibility for Returns
* Timeframe: Items are eligible for return within 7–10 days of delivery, depending on the product category.
* Condition: Items must be unused, unworn, and in their original packaging with all tags intact.
* Non-Returnable Items: Certain items such as personal care, innerwear, perishable goods, and custom-made products are not eligible for return.
Return Process
1. Initiate Return: Go to your orders section and click on "Return" for the item you wish to return.
2. Pick-up: Our logistics partner will arrange a reverse pick-up. In case reverse pick-up is not available, customers may be requested to self-ship the item.
3. Inspection: Once we receive the product, it will go through a quality check.
4. Refund/Exchange:
    * Refunds will be initiated to your original payment method or as store credit.
    * Exchanges are subject to stock availability.
Refund Timeline
* Prepaid Orders: Refunds are processed within 5–7 business days after quality check.
* COD Orders: Refunds will be issued as store credit or bank transfer (as applicable).
Exceptions
* Products marked as "Final Sale" or "Non-Returnable" are not eligible for return or exchange.
* Damaged or defective items must be reported within 48 hours of delivery.
Contact Us
For any queries or help with the return process, please contact our customer support at:
📧 Email: hello@linvecreations.com
📞 Phone: +91 76206 48654